Geraci Travel Customer Survey

Thank you for taking the time to complete our survey.  Your feedback is appreciated.  We hope we have exceeded your expectations, and this survey is designed to make sure we are giving you the best possible service.

 

Was this your first time working with Geraci Travel?

Yes   No
Who is your agent? (Required)
I prefer to communicate with my agent: In person  Over the phone  Via e-mail

Please describe your agent’s service during your most recent travel planning experience:

My agent fully explained the details of my itinerary. Yes   No

My agent fully explained the documentation required for travel.

Yes   No
My agent recommended travel insurance. Yes   No

I purchased travel insurance.

Yes   No
My agent contacted me when I returned from my vacation. Yes   No

Please rate your agent’s overall service:

I can get through to my agent quickly.
My calls/e-mails are returned in a timely manner.
My agent offers suggestions to accommodate my travel preferences.
My agent is friendly and courteous.
My agent is genuinely interested in my travel plans.
Overall, I feel that my agent provides a valuable service.

Please describe your experience with Geraci Travel:

Did Geraci Travel meet your expectations? Yes   No

If not, please tell us why.

How can Geraci Travel improve its service to you?
Would you refer others to Geraci Travel? Yes   No
If not, please tell us why.
Name
Phone
Address
E-mail (Required)
Number of family members who travel
Where would you like to travel?


Top of Page
 

Click each office name to see a location map
 

8595 College Pkwy., Ste. A-6
Fort Myers FL 33919
239-433-5223
 

1616 W. Cape Coral Pkwy., Ste. 103
Cape Coral FL 33914
239-540-2222

8595 College Pkwy., Ste. A-6
Fort Myers FL 33919
239-277-0719
 

Problems or questions about this website rachel@geracitravel.com